Support Resources

Find manuals, technical documentation, and safety data sheets for our products and kits.

If you are an existing Microscoop customer and need support, please contact the support team.​

FEATURED VIDEO

Microscoop Calibration Tutorial – Maintain Accurate Laser Targeting

Learn how to quickly and easily calibrate your Microscoop system to maintain sub-pixel laser targeting accuracy.

This step-by-step tutorial covers sample preparation, focusing, laser adjustment, and the full Autoscoop calibration workflow. Following these instructions ensures consistent photolabeling and photobleaching alignment across your field of view, helping you achieve the most precise and reliable results every time.
Microscoop Warranty Plans

Microscoop
Basic Support Plan

  • Remote Scientific Support
  • Yearly PM
  • Remote SW Updates
  • No guaranteed response time
  • Discounted on on-site support, as needed
 
Part Number: SYN-SV-0301

Microscoop
Extended Warranty

  • Remote Scientific Support
  • Yearly PM
  • Includes full repair coverage (Parts/Labor)
  • Yearly FAS Checkup
  • Standard response
  • Remote SW Updates
 
Part Number: SYN-SV-0101​

Microscoop Extended Warranty + Complete Support

  • All inclusions plus:
  • Priority response
  • Quarterly remote health check by FSE
  • Project Specific Training
  • Reagent Replacement
  • Coverage
  • Advanced Pattern
  • Generation Support
 
Part Number: SYN-SV-0201​

For pricing, please contact us.

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NEW PUBLICATION

PHF19 drives the formation of PRC2 clusters to enhance motility in TNBC cells

Pelzer, Nina et al.
Cell Reports, Volume 44, Issue 10, 116391