Last updated December 21, 2022
SYNCELL, Inc. (“Company,” “we,” “us,” or “our”)is committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at info@syncell.com.
This Privacy Policy explains how we collect, use and share information, including your personal information, when it’s collected through on our website https://www.syncell.com/(the “Website”) and/or services, forms, and social media pages offered, owned, or operated by SYNCELL (the “Site(s)”). This privacy notice applies to all information collected through our Services (which as described above, includes our Website) as well as any related services, marketing or events.
If there are any terms in this privacy notice that you do not agree with, please discontinue use of our Services immediately. Please read this privacy notice carefully, as it will help you understand what we do with the information that we collect.
1. TYPES OF INFORMATION COLLECTED
Personal information you disclose to us:
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Site(s) or otherwise when you contact us.
The personal information that we collect depends on the context of your interactions with us and the Site(s), the choices you make and the products and features you use. The personal information we collect may include the following:
Personal Information Provided by You:
We collect names; email, addresses; affiliation; and other similar information. All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes (please see 12.) to such personal information.
Information automatically collected:
We automatically collect certain information when you visit, use or navigate the Website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website and other technical information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. Like many businesses, we also collect information through cookies and similar technologies.
2. PURPOSE AND USE OF COLLECTED INFORMATION
Below are examples of ways we use your information collected for product and service fulfillment; marketing, promotions, and advertising; internal operations; fraud prevention, security and compliance; and payment processing, as referenced above:
Product and Service Fulfillment
．To complete, fulfill, manage, and communicate with you about your transactions;
．To provide you with customer service and alert you to product or shipping information;
．To enable the provision of services, such as training events, repair of products, and other events or services;
．Respond to inquiries, requests, complaints, questions, comments.
Marketing, Promotions & Advertising
．To deliver information about our products, services, and promotions (e.g., email, third-party sites or application);
．To provide interactive features on the Site(s) (e.g. product ratings and reviews, comments, blogs and real-time offers);
．To identify product preferences and shopping preferences (e.g. services and promotions of possible interest) and;
．To administer contests, promotions, and surveys.
Internal Operations
．To improve the effectiveness of the Site(s), services, merchandise assortment, and customer service;
．Quality control and training;
．To confirm contractual requirements;
．To conduct research and analytics related to our operations; and
．To perform other logistics and operations activities as needed.
Fraud Prevention, Security and Compliance
．To protect our assets and prevent fraudulent transactions;
．To protect the security and integrity of our services and our data; and
．To assist law enforcement and respond to legal regulatory inquiries.
Payment Processing
．To process your payments and address your order inquiries and requests.
SYNCELL does not rent, lease, or otherwise sell your Personal information.
3. SHARING OF PERSONAL DATA
We may process or share your data that we hold based on the following legal basis:
．Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
．Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
．Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
．Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
．Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
More specifically, we may need to process your data or share your personal information in the following situations:
．Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company.
．Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.
．Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.
4. COOKIES AND OTHER TECHNOLOGIES
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
5. HOW LONG WE KEEP PERSONAL INFORMATION
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 2 years.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
6. HOW PERSONAL INFORMATION IS PROTECTED
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Website is at your own risk. You should only access the Website within a secure environment.
7. FOR RESIDENTS IN EEA, UK and SWITZERLAND
If you are a resident in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.
If you are a resident in Switzerland, the contact details for the data protection authorities are available here: https://www.edoeb.admin.ch/edoeb/en/home.html. Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Website.
8. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notification.
9. FOR CALIFORNIA RESIDENTS
California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us at info@syncell.com, or by referring to the contact details at the bottom of this document.
10. CHANGE TO THIS POLICY
We reserve the right to periodically review and amend this Privacy Policy. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
11. QUESTIONS AND SUGGESTIONS
If you have questions or comments about this notice, you may email us at info@syncell.com or by post to:
SYNCELL, Inc.
No 99, Ln 130, Sec I, Academia Rd
Nangang District, Taipei City, 115
Taiwan ROC
12. HOW TO REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at info@syncell.com.
